Privacy Policy

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 – CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@hairfairies.com or mailing us at: Hair Fairies Inc. 8250 W 3rd St Suite 202, Los Angeles, CA, 90048, United States

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 5 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 6 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 7 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at careteam@hairfairies.com or by mail at Hair Fairies Inc.

[Re: Privacy Compliance Officer] [8250 W 3rd St Suite 202, Los Angeles, CA, 90048, United States]

Effective Date: [Insert Date]
Company Name: [Your Company Name]
Website: [Your Website URL]

1. Introduction
[Your Company Name] values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services, including SMS communications.
2. Information We Collect
We may collect the following information:
  • Name
  • Phone number
  • Email address
  • Account or service-related information
  • Communication preferences
Information is collected when you:
  • Opt in to receive SMS or voice communications
  • Contact us for support or services
  • Use our website or services
3. How We Use Your Information
We use your information to:
  • Provide and manage our services
  • Send service-related messages, alerts, and notifications
  • Respond to inquiries and customer support requests
  • Improve our products and customer experience
  • Comply with legal and regulatory requirements
4. SMS Messaging & Consent
By providing your phone number, you consent to receive SMS messages from [Your Company Name]. Message frequency may vary depending on your interaction with our services.

Message and data rates may apply.

5. Opt-Out Instructions (TCR-Approved Language)
You may opt out of SMS communications at any time by replying:
  • STOP to cancel
  • UNSUBSCRIBE to opt out
  • END or QUIT to stop messages
After opting out, you will receive a confirmation message, and no further messages will be sent unless you re-opt in.
For help, reply HELP or contact us at:
6. Data Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes.
We may share information only with:
  • Service providers who support our operations (e.g., messaging platforms)
  • Legal or regulatory authorities when required by law
7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Your Rights
You have the right to:
  • Request access to your personal data
  • Request correction or deletion of your information
  • Withdraw consent for communications at any time
10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.

11. Contact Us
If you have questions about this Privacy Policy or our messaging practices, please contact us:
[Your Company Name]
Email: [support@yourcompany.com]
Phone: [Your Phone Number]
Terms & Conditions
Effective Date: [Insert Date]
Company Name: [Your Company Name]
Website: [https://www.yourcompany.com]
1. Acceptance of Terms
By accessing or using the services provided by [Your Company Name], including SMS messaging services, you agree to be bound by these Terms & Conditions.
2. Services
[Your Company Name] provides communication services, including voice, email, and SMS messaging, for customer support, notifications, and service-related communications.
3. SMS Terms of Service (TCR-Compliant)
By providing your mobile phone number, you expressly consent to receive SMS messages from [Your Company Name].
Message Purpose:
Messages may include service updates, appointment reminders, account notifications, or customer support messages.
Message Frequency:
Message frequency may vary based on user interaction.
Message & Data Rates:
Message and data rates may apply depending on your mobile carrier and plan.
4. Opt-In Disclosure
You agree to receive SMS messages by:
  • Submitting your phone number through our website, forms, or applications
  • Verbal or written consent during customer interactions
Consent to receive SMS messages is not a condition of purchase.
5. Opt-Out Instructions (TCR-Approved Language)
You may opt out of receiving SMS messages at any time by replying:
  • STOP to cancel
  • ENDQUIT, or UNSUBSCRIBE to opt out
After opting out, you will receive a confirmation message and will no longer receive SMS messages unless you opt back in.
6. Help Instructions
For help, reply HELP or contact us at:
7. Supported Carriers
SMS services are supported by most major U.S. carriers. Carrier availability is not guaranteed and may change without notice.
8. Privacy
Your privacy is important to us. Please review our Privacy Policy at:
[https://www.yourcompany.com/privacy-policy]
We do not sell or share mobile opt-in data with third parties for marketing purposes.
9. Disclaimer of Warranties
SMS delivery is subject to carrier availability and network conditions. [Your Company Name] does not guarantee message delivery or timeliness.
10. Limitation of Liability
[Your Company Name] shall not be liable for any damages arising from delayed, undelivered, or misdirected SMS messages.
11. Changes to Terms
We reserve the right to modify these Terms & Conditions at any time. Updates will be posted on this page with a revised effective date.
12. Contact Information
If you have questions regarding these Terms & Conditions or SMS services, please contact us:
[Your Company Name]
Email: [support@yourcompany.com]
Phone: [Your Phone Number]

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